1 thought on “Guiyang accommodation industry management measures (2021 modification)”
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Article 1 In order to strengthen the management of the accommodation industry in this city, standardize business behavior, improve service quality, and protect the legitimate rights and interests of passengers and accommodation operators, in accordance with the provisions of laws and regulations such as the "Guizhou Provincial Tourism Regulations", combined with the actual situation of the city, Formulate this method. Article 2 The special accommodation facilities are used within the administrative area of the city to provide consumers with accommodation services, and the operation, supervision and management activities of social hotels, and these measures.
The social hotels mentioned in this method are referring to the society, hotels, hotels, hotels, hostels, resorts, rural hostels and other companies that provide accommodation services such as accommodation services. Essence Article 3 The cultural and tourism authorities of the people's governments at or above the county level are responsible for the supervision and management of accommodation and service quality standards in their own administrative regions.
The competent authorities such as market supervision, public security, emergency, sanitation, ecological environment, urban management, natural resources and planning, development reform, business and other related authorities shall, in accordance with their respective responsibilities, do a good job in the supervision and management of the accommodation industry. Work. Article 4 The cultural and tourism authorities of the Municipal People's Government shall take the lead in establishing a joint meeting system participated in the relevant authorities and the accommodation industry associations, and regularly convene a meeting to study and solve the relevant issues in the supervision and management of the accommodation industry. Article 5 The cultural and tourism authorities of the Municipal People's Government shall, in accordance with the city's national economic and social development planning, the overall planning of land and space and the development planning of tourism, in accordance with the needs of tourism development, in conjunction with the development of reform, natural resources and planning, etc. Special plan for accommodation industry development. Article 6 The cultural and tourism authorities shall publish information such as the leasing rate and average housing fee of local types of accommodation enterprises in a timely manner through media such as newspapers, radio, television and the Internet.
The multimedia tourism information service facilities set up by the cultural and tourism authorities in public places should provide information such as distribution and accommodation consulting of accommodation enterprises. Article 7 The cultural and tourism authorities of the Municipal People's Government shall establish an information system for the accommodation industry to summarize the accommodation and supply and demand and related information of the city's accommodation industry.
Moly encouraging the accommodation enterprise to establish an e -commerce platform for accommodation industry, develop online information query, booking, and payment service functions, realize online accommodation transactions, and promote the development of e -commerce in the accommodation industry.
The competent cultural and tourism authorities shall collect and summarize information such as the real and reliable room size, rental rate, housing fee and other information, and enter the accommodation management information system. Article 8 The cultural and tourism authorities of the Municipal People's Government shall regularly summarize, analyze the development of the accommodation industry and future trends of the city, prepare the development report of the accommodation industry, and announce it in accordance with the relevant provisions of government information disclosure. Article 9 The establishment of a accommodation industry shall meet the special planning of the city's accommodation industry, and meet the standards of the accommodation industry stipulated in the state and local regulations. After the relevant procedures are handled in accordance with the provisions of laws and regulations, they can only be opened. Article 10 Culture and tourism authorities shall formulate and improve the business service specifications of various types of accommodation companies in accordance with the industry standards.
The competent cultural and tourism authorities shall announce the standards of national and local operating services to the public.
The accommodation industry enterprises shall, in accordance with the national and local operating service specifications, ensure the integrity and effectiveness of service facilities and equipment, implement relevant management systems, provide high -quality services, meet health standards, and meet the requirements of energy conservation and environmental protection. Article 11 The relevant competent authorities shall regularly conduct professional skills training for the accommodation enterprises.
Moving the accommodation enterprises to establish an internal vocational training system, withdrawn and use of employee training funds in accordance with national regulations, and organize practitioners to participate in business, vocational skills training and pre -job training in accordance with the actual organization. Article 12 The accommodation industry enterprises shall take measures to guide passengers' energy saving and environmental protection consumption; with the consent of passengers, they can reduce the number of one -time consumables and the number of cleaning of room supplies.
The competent cultural and tourism authorities shall summarize the methods and experiences of energy conservation and environmental protection work in a timely manner, and promote the application. Article 13 Conditional accommodation enterprises shall allocate barrier -free facilities that ensure the safety and convenient use of groups such as disabled people and elderly people in accordance with the relevant regulations and standards of the country and the city.
The accommodation enterprises should regularly check, maintain and update the allocated barrier -free facilities to ensure the normal use of barrier -free facilities. Article 14 The cultural and tourism authorities shall implement the star standards for tourist hotels, and may entrust the tourist star hotel assessment agency to carry out assessment.
The accommodation enterprises that meet the conditions of tourist star hotel assessment can apply for star assessment to the tourist star hotel assessment agency in accordance with the standard of tourist star hotels.
It prohibit the use of tourist star hotel signs without permission, and it is strictly forbidden to use the standard language of travel star hotels by misleading. Article 15 The competent cultural and tourism authorities shall, together with relevant competent departments, conduct regular service quality inspection on the accommodation industry in accordance with the operating service specifications, and announce the inspection of service quality to the public. Article 16 After the passenger registers and stays, it enjoys the right to use the guest room independently.
Except for the following situations, without the consent of the passenger, no one can enter the guest room registered by the passenger or affect the accommodation of the passenger in other ways:
(1) It may be possible in encountering Evergrost's emergency situation of passengers' personal safety;
(2) Law enforcement officers of relevant departments shall perform their official duties in accordance with the procedures stipulated by laws and regulations; Persons clean up the guest rooms at the prescribed time;
(4) Other circumstances stipulated in laws and regulations.
Article 1 In order to strengthen the management of the accommodation industry in this city, standardize business behavior, improve service quality, and protect the legitimate rights and interests of passengers and accommodation operators, in accordance with the provisions of laws and regulations such as the "Guizhou Provincial Tourism Regulations", combined with the actual situation of the city, Formulate this method. Article 2 The special accommodation facilities are used within the administrative area of the city to provide consumers with accommodation services, and the operation, supervision and management activities of social hotels, and these measures.
The social hotels mentioned in this method are referring to the society, hotels, hotels, hotels, hostels, resorts, rural hostels and other companies that provide accommodation services such as accommodation services. Essence Article 3 The cultural and tourism authorities of the people's governments at or above the county level are responsible for the supervision and management of accommodation and service quality standards in their own administrative regions.
The competent authorities such as market supervision, public security, emergency, sanitation, ecological environment, urban management, natural resources and planning, development reform, business and other related authorities shall, in accordance with their respective responsibilities, do a good job in the supervision and management of the accommodation industry. Work. Article 4 The cultural and tourism authorities of the Municipal People's Government shall take the lead in establishing a joint meeting system participated in the relevant authorities and the accommodation industry associations, and regularly convene a meeting to study and solve the relevant issues in the supervision and management of the accommodation industry. Article 5 The cultural and tourism authorities of the Municipal People's Government shall, in accordance with the city's national economic and social development planning, the overall planning of land and space and the development planning of tourism, in accordance with the needs of tourism development, in conjunction with the development of reform, natural resources and planning, etc. Special plan for accommodation industry development. Article 6 The cultural and tourism authorities shall publish information such as the leasing rate and average housing fee of local types of accommodation enterprises in a timely manner through media such as newspapers, radio, television and the Internet.
The multimedia tourism information service facilities set up by the cultural and tourism authorities in public places should provide information such as distribution and accommodation consulting of accommodation enterprises. Article 7 The cultural and tourism authorities of the Municipal People's Government shall establish an information system for the accommodation industry to summarize the accommodation and supply and demand and related information of the city's accommodation industry.
Moly encouraging the accommodation enterprise to establish an e -commerce platform for accommodation industry, develop online information query, booking, and payment service functions, realize online accommodation transactions, and promote the development of e -commerce in the accommodation industry.
The competent cultural and tourism authorities shall collect and summarize information such as the real and reliable room size, rental rate, housing fee and other information, and enter the accommodation management information system. Article 8 The cultural and tourism authorities of the Municipal People's Government shall regularly summarize, analyze the development of the accommodation industry and future trends of the city, prepare the development report of the accommodation industry, and announce it in accordance with the relevant provisions of government information disclosure. Article 9 The establishment of a accommodation industry shall meet the special planning of the city's accommodation industry, and meet the standards of the accommodation industry stipulated in the state and local regulations. After the relevant procedures are handled in accordance with the provisions of laws and regulations, they can only be opened. Article 10 Culture and tourism authorities shall formulate and improve the business service specifications of various types of accommodation companies in accordance with the industry standards.
The competent cultural and tourism authorities shall announce the standards of national and local operating services to the public.
The accommodation industry enterprises shall, in accordance with the national and local operating service specifications, ensure the integrity and effectiveness of service facilities and equipment, implement relevant management systems, provide high -quality services, meet health standards, and meet the requirements of energy conservation and environmental protection. Article 11 The relevant competent authorities shall regularly conduct professional skills training for the accommodation enterprises.
Moving the accommodation enterprises to establish an internal vocational training system, withdrawn and use of employee training funds in accordance with national regulations, and organize practitioners to participate in business, vocational skills training and pre -job training in accordance with the actual organization. Article 12 The accommodation industry enterprises shall take measures to guide passengers' energy saving and environmental protection consumption; with the consent of passengers, they can reduce the number of one -time consumables and the number of cleaning of room supplies.
The competent cultural and tourism authorities shall summarize the methods and experiences of energy conservation and environmental protection work in a timely manner, and promote the application. Article 13 Conditional accommodation enterprises shall allocate barrier -free facilities that ensure the safety and convenient use of groups such as disabled people and elderly people in accordance with the relevant regulations and standards of the country and the city.
The accommodation enterprises should regularly check, maintain and update the allocated barrier -free facilities to ensure the normal use of barrier -free facilities. Article 14 The cultural and tourism authorities shall implement the star standards for tourist hotels, and may entrust the tourist star hotel assessment agency to carry out assessment.
The accommodation enterprises that meet the conditions of tourist star hotel assessment can apply for star assessment to the tourist star hotel assessment agency in accordance with the standard of tourist star hotels.
It prohibit the use of tourist star hotel signs without permission, and it is strictly forbidden to use the standard language of travel star hotels by misleading. Article 15 The competent cultural and tourism authorities shall, together with relevant competent departments, conduct regular service quality inspection on the accommodation industry in accordance with the operating service specifications, and announce the inspection of service quality to the public. Article 16 After the passenger registers and stays, it enjoys the right to use the guest room independently.
Except for the following situations, without the consent of the passenger, no one can enter the guest room registered by the passenger or affect the accommodation of the passenger in other ways:
(1) It may be possible in encountering Evergrost's emergency situation of passengers' personal safety;
(2) Law enforcement officers of relevant departments shall perform their official duties in accordance with the procedures stipulated by laws and regulations; Persons clean up the guest rooms at the prescribed time;
(4) Other circumstances stipulated in laws and regulations.